Shipping Policy

Shipping Policy for Ace Vanity

At Ace Vanity, we strive to deliver your orders efficiently and in a timely manner. Please review the following details regarding our shipping process.

1. Shipping Locations

We offer shipping across India. At this time, we do not ship internationally.

2. Shipping Costs

Shipping costs are calculated at checkout based on the delivery location and the weight of the products in your order. The shipping charges will be clearly displayed before you complete your purchase.

3. Delivery Timeline

We aim to process and ship all orders within 1-2 business days after the order is confirmed. The estimated delivery timelines are as follows:

  • Minimum Delivery Time: 3 working days
  • Maximum Delivery Time: 15 working days

Delivery times may vary depending on your location, product availability, and any external factors such as holidays or courier service delays.

4. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number and a link to track the status of your shipment in real-time.

5. Shipping Partners

We partner with reliable courier services to ensure timely delivery of your products. Our trusted shipping partners include DTDC, Delhivery, Blue Dart, and other leading logistics providers.

6. Delayed or Lost Shipments

While we strive to ensure timely delivery, there may be occasions when your order is delayed due to unforeseen circumstances. In the event of a significant delay, we will notify you via email or phone.

If your order is lost in transit or does not arrive within the specified delivery timeframe, please contact us at info@acevanity.in or +91 9560997224 so we can assist you in resolving the issue.

7. Incorrect Shipping Information

Please ensure that all shipping details are entered correctly at the time of checkout. If there are any errors in the shipping address, it may result in delays or the order being returned to us. If you realize there’s a mistake in your shipping details after placing an order, please contact us immediately at info@acevanity.in or +91 9560997224

8. Damaged or Missing Items

If your order arrives damaged or with missing items, please notify us within 48 hours of receiving the package. We will work with you to resolve the issue by either providing a replacement or processing a refund, depending on the situation.

9. Contact Us

For any shipping-related inquiries, please contact our customer service team:

  • Phone: +91 9560997224
  • Email: info@acevanity.in
  • Address: 59/17 Basement, Bahubali Complex, New Rohtak Road, Opposite Liberty Cinema, Delhi - 110005